Occupant Services
Your floors change. Your drawings keep up.
Tenants move in. Tenants move out. Walls shift. Spaces split and combine. Every change affects your square footage, your load factors, and your revenue. SSI's occupant services keep your building documentation current.
The Process
Fast by design. Often under 30 minutes.
When a lease event triggers a physical change, you need updated documentation fast. Here is how that happens.
Submit
Send the tenant change via TruSpace, email, or your preferred method
Update
SSI updates the floor plan, recalculates areas, and adjusts load factors
Deliver
Revised drawings and data pushed to TruSpace, in as little as 30 minutes
Coverage
What we update
Every physical change to your tenant spaces, captured and reflected in your documentation.
Move-In / Move-Out Updates
When a tenant takes or vacates a space, the floor plan must reflect the change immediately. We update drawings, recalculate areas, and push changes to TruSpace.
Demising Wall Changes
Walls move. Spaces split or combine. Every demising wall change affects usable area, rentable area, and load factor. We capture the change and recalculate.
Space Modifications
Interior buildouts, common area reconfigurations, and corridor adjustments. Any physical change to the floor gets documented, measured, and reflected in your data.
TruSpace Integration
Every update flows directly into TruSpace. Your interactive floor plans, stacking plans, and area calculations stay synchronized with the physical building.
The Impact
Why it matters
Outdated drawings are not just inconvenient. They erode revenue, invite disputes, and weaken your audit position.
Lease Admin Accuracy
Your rent roll depends on accurate tenant boundaries and area calculations. When drawings lag behind physical changes, billing errors compound floor by floor.
Revenue Protection
Untracked space modifications erode rentable area over time. A wall that moves six inches across twenty floors adds up. We catch changes before they cost you.
Audit Readiness
When a tenant disputes their square footage or an auditor reviews your allocations, current drawings backed by measurement data end the conversation quickly.
Keep your buildings current.
Set up occupant services for your portfolio. Every tenant change captured, every drawing updated, every number verified. In 30 minutes.